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Delivery Service
Most items are ex-stock and delivered within 1-2 working days.
Orders over £50 are carriage paid (UK mainland only, excludes
Highlands), orders under £50 will incur a small carriage charge.
Technical Support
If you require advice or technical information on installation in
the UK please call for assistance on our Technical Helpline (0161)
620 8555
Agents
Our agents cover all of the UK and are only too willing to discuss
and advise our products with you or collect returns if necessary.
Please contact your local agent direct or the sales
office who will arrange a visit for you.
Brochures
When you require a further supply of brochures please request with
your orders and we will be happy to oblige, or use
our online form
Replacement Parts
Replacement parts are available for all our ranges and will be despatched
within 1-2 working days.
5 Year Guarantee
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Mercati products are all tested before depatch and a 5 year guarantee
covers any defects in manufacture. Chromium plate finishes also
carry a 5 year guarantee. As gold finishes are softer special care
must be taken when cleaning and a 1 year guarantee is given.
ISO 9002
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Mercati have been accepted for ISO 9002 by the British Standards
Institution.
Water Regulations Advisory Scheme
Most
of our products have been thoroughly tested by the WRc and approved
in accordance with the new Water Regualtions Advisory Scheme. View
our Water Regulations Advisory Scheme certificate
of approval
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